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GPSSA provides its services to a broad spectrum of society, numbering more than (129) thousand beneficiaries

31 January 2021

The General Pension and Social Security Authority (GPSSA) said that according to its statistics in 2020, GPSSA provided its services to a broad spectrum of society, whose number reached (129,111) beneficiaries, of whom (88,309) are insured pursuant to the provisions of the Federal Pension and Insurance Laws, and (40,802) are retirees and beneficiaries affiliated to GPSSA or covered under the provisions of other retirement laws...... Read More


GPSSA: January pensions, totaling (591.4) million AED, are to be paid tomorrow, Wednesday

26 January 2021

The General Pension and Social Security Authority (GPSSA) said that the pensions of the current month of January will be paid tomorrow, Wednesday, and that the amount of pensions paid for this month is (591) million, (485) thousand and (854) AED, compared to about (500) million, (44) thousand and (813) AED in January of last year, an increase of (91) million, (414) thousand and (41) AED, pointing out that the total number of beneficiaries of these pensions is (41,045), compared to about (39,998) in January of last year, an increase of (1,047) beneficiaries over 2020...... Read More


GPSSA: (86.2) thousand electronic services were completed in 2020

25 January 2021

The General Pension and Social Security Authority (GPSSA) stated that the number of electronic services that were completed in 2020 reached (86) thousand and (291) services, compared to around (99) thousand and (310) electronic services completed by GPSSA in 2019...... Read More


GPSSA: The Call Center answered (7.76) thousand calls in 2020

20 January 2021

The General Pension and Social Security Authority (GPSSA) declared that the GPSSA Call Center received around (76,754) calls in 2020 through the toll-free number (80010), pointing out that the measures taken by GPSSA during the second quarter of last year, to limit the effects of COVID-19 on the beneficiary groups, have greatly contributed to reducing the number of calls that the Center received in 2020 compared to 2019, in which the Center received about (98,914) calls...... Read More


GPSSA: (54.5) thousand transactions were completed through Customer Happiness Centers and the Call Center in 2020

18 January 2021

The General Pension and Social Security Authority (GPSSA) declared that the number of transactions that were completed in 2020 through the Customer Happiness Centers and the Call Center reached around (54,609) transactions. It added that the average time of completing a transaction is (4) minutes and (34) seconds and that the number of customer visits to GPSSA's Centers reached around (44,565) visits, with the average waiting time for the service being (4) minutes and (24) seconds...... Read More


GPSSA: 7.5 billion of insurance expenditures covered by GPSSA in 2020

12 January 2021

The General Pension and Social Security Authority (GPSSA) declared that according to the preliminary estimates of the periodic disbursement reports for 2020, the total value of insurance expenditures during the past year amounted to about (7) billion, (572) thousand and (278) AED, varying between pensions, end-of-service gratuities and compensation, noting that these expenditures were paid to (23,040) retirees, (17,762) beneficiaries and (3,394) insured persons whose services ended during the year, in addition to (90) compensation cases, making a total of about (44,286) beneficiaries...... Read More


GPSSA: a post on social media containing inaccurate information about purchasing the default service period

29 December 2020

Commenting on a post containing inaccurate information about the purchase of the default service period - which was published and circulated on some news websites on social media - taken out of its context on news published by a local newspaper in which it indicated the conditions for purchasing the service period involve that the insured woman has to resign after completing 20 years, the General Pensions and Social Security Authority has stated that this is not mentioned in the conditions for purchasing the default service period. The true is that it is required for purchasing the default service period to submit the purchase application before the end of the service period, in addition to the requirement of spending 20 years in the service, in order to be able to purchase; and this applies to both women and men. In addition, the purchase cost must be paid before the end of the service, regardless of its reason, to benefit from the periods to be purchased. In case of death, the installments will continue to be collected from the pensions received by the beneficiaries. Otherwise, the period purchased is calculated corresponding to the amounts actually paid, indicating that the insured can pay the cost in one payment or in installments, so that 50% of the cost will be paid as an advance payment and the rest of the purchase cost will be paid in monthly installments, provided that all costs should be paid before the end of service...... Read More


“GPSSA” updates the data of retired senior citizens and women entitled to pension automatically without requesting service

24 November 2020

The General Pension & Social Security Authority has announced starting the activation of retired data update services for senior citizens over the age of (60) years and women who are entitled to retirement pension, including widows or unmarried women proactively, without requesting the service or the need to visit any of the Authority’s service centers. This makes it easier for citizens to obtain services easily and easily, and saves them effort and time...... Read More


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