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Service Description

Complaints & Suggestions

Last Update: 10/31/2018 7:07:23 PM

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Through this service, all customers may submit their complaints and suggestions that will be diverted to the concerned department.


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Service Users Count 2569

Estimated Time

4 working days

Required Documents

Not Applicable

Prerequisites

Not Applicable

Service Procedure

To sumite your complaint or suggestion, please follow the steps below:

  1. Visit the e-Service page through the link available at the bottom of this page
  2. Fill in the online form
  3. Submit the fotm
  4. Submit your assessment for the service with any comments
  5. Wait for the response within the duration highlighted below

Service Users:

PublicAgentBeneficiaryEmployerGCCInsuredPensionerSelf-Employed

Departments:

Contributions

Service Recipient:

Government to IndividualsGovernment to GovernmentGovernment to PrivateGovernment to Society

Service Fees:

Free

Service Channels

E-services Portal

 Abu Dhabi - Headquarter,  Dubai - Al Tawar branch,  Dubai - Elmanara Branch,  Sharjah Branch, Fujeirah Branch, Ras Al Khaimah Branch

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