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customer happiness Help and Follow-up Calculators
Last Updated 10/10/2024 16:43

This website and all its content including, but not limited to, text, documents, links sound files, graphics, and images, are the property of the General Pension and Social Security Authority (GPSSA) and are protected by copyright.

 

The General Pension and Social Security Authority (GPSSA) reserves all copyright, trademark, patent, intellectual and other property rights of the information included in this website, and any unauthorised use of this content is strictly prohibited.

 

You may contact us on the email info@gpssa.gov.ae address for any clarifications regarding using the contents of this website.

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Frequently Asked Questions
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How can I contact GPSSA for inquiries or complaints?

Customers may contact the unified Call Center or send an email to the official GPSSA email address. They can also use the feedback form available through the ‘Maaashi’ platform.

Is my personal information secure?

Yes. GPSSA adheres to the highest data protection standards. All information shared during the session is treated as strictly confidential and is not shared with unauthorized parties.

Can I provide feedback on the session?

Yes. A customer satisfaction survey is sent after every session, and all customers are encouraged to share their feedback to help improve service quality.

Can I schedule a follow-up session?

If required, customers may book a follow-up session after coordination with the advisor or through the online system.

Can I ask additional questions during the session?

Yes. Customers may ask any relevant questions during the session, and the advisor will provide detailed clarification as needed.

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