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GPSSA

Accessibility Policy

Last Updated 18/10/2024 13:59

Through this website, Pensioners, Beneficiaries, Insured, Employers and Business Owners can utilize a wide range of services and browse through its content to view all the information needed regarding GPSSA and its scope of work.

 

Website Structure & Features

 

Due to the variety of consumers dealing with GPSSA, we have developed this website according to international accessibility standards that guarantee ease of use and accessibility to different users, especially those with special needs, to help them find content and reach services efficiently an d in a user friendly manner.

The accessibility features available at the header of this website allow users to:

 

 

  • Change background and headers colors
  • Listen to text
  • Change font size
  • Save settings as a favorite bookmark
  • Sharing pages and printing them
  • Visible and non-broken links

 

 

Compatibility

 

The website is also equipped with the following features:

 

 

  • Responsive design that automatically adapts to screen size, ensuring a user-friendly browsing experience whether the website is accessed via desktop, tablet or smart phone.
  • High compatibility with different browsers including Microsoft Internet Explorer 9.0+, Firefox 1.0+, Safari 1.2+, Opera 6.0+

 

For assistance or more details, please choose your preferred method of contact available from the contact us page on this website.

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Frequently Asked Questions

What periods may the Insured merge?

<p>• Previous service periods with any employer subject to the provisions of the Federal Decree-Law</p>
<p>•Previous service period prior to acquiring the UAE nationality</p>
<p>•Previous service periods in any entity determined by the Cabinet</p>

What are the conditions for an insured’s registration with the GPSSA?

<p>• The individual must be a United Arab Emirates national </p>
<p>• The individual must be between the ages of 18 to 60 </p>
<p>• The individual must be medically fit to work upon appointment, as evidenced by an approved medical report</p>
<p>• He/she must work for an employer subject to the provisions of the law applied by the GPSSA</p>

If a pensioner from the GPSSA returns to work, and their pension disbursement was suspended because their salary was greater than the pension amount, and they contribute again under the provisions of the law, how will their service be settled in the future if they leave work?

<p>&middot; If they become entitled to a pension for their subsequent service period, they shall be disbursed the larger of the two pensions, whether it's the one they are entitled to for their previous service period or for their subsequent service period</p><p>&middot; If they become entitled to a gratuity for their subsequent service period, the gratuity shall be disbursed to them, and the suspended pension shall be reinstated for disbursement</p>

If an employer paid excess amounts to the GPSSA, is there a specific period within which they have the right to claim them back?

<p>Yes, the employer may reclaim any amounts they paid to the GPSSA that exceed the required contributions, but under condition that they claim them within two years from the date of payment.</p>

Is there a mechanism that the Insured, Pensioner, Beneficiary, or any interested party must follow to claim their rights and have reconsidered before resorting to litigation?

<p>Before a rights holder can go to court, they must first appeal the pension or gratuity decision to the Insurance Appeals Committee formed by the Board of Directors, and this must be done within five years of becoming entitled to the pension or end-of-service payment.&nbsp;This means the committee must be petitioned before taking legal action against the employer, and the appeal has a five-year deadline.&nbsp;</p>

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