- The individual requesting the service must be registered and have an account on the Maashi platform.
Services
All GPSSA Services
This service enables pensioners or beneficiaries to review and update their personal information to ensure the accuracy and continuity of their pension or entitled share, in accordance with the Federal Pensions Law implemented by the GPSSA.
The process
Log in to Maashi platform.
Select “View My Profile” from the menu bar at the top of the page.
Choose the sections you wish to update and attach the required documents (if any).
Click “Save Changes” in the section(s) you have updated.
A notification will appear confirming that your updates have been saved successfully; then click “Close.”
A new notification will appear in your profile confirming that your request “Pension entitlement update” has been submitted successfully; then click “Submit.”
Prerequisites
Target Audience
Agent
Beneficiary
Caretaker
Guardian
Pensioner
Beneficiary
Caretaker
Guardian
Pensioner
Estimated Time
- Application (Processing) Time 10 minutes
- Service Delivery Time:In case of changing the bank account number: 2 working days
- In all cases: 10 working days
Service Fees
Not Applicable
Classification
G2C
Departments
Pension Operations Department
Required Documents
- Case 1: Change in profile — valid passport
- Case 1: Change in profile — disability card for people of determination issued by the competent authority
- Case 1: Change in profile — valid university registration letter for eligible males over 21 years
- Case 1: Change in profile — academic record for the previous semester for eligible males over 21 years
- Case 2: Change in financial details — International Bank Account Number (IBAN)
- Case 3: Change in functional data — employment contract
- Case 3: Change in functional data — certificate from other pension funds in the country
Service user guide
For assistance, get in touch through
Call: 80010
Service channels
- iconWebsite
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Frequently Asked Questions
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