- To benefit from Shourak, the insured must be employed within 6 months from the date of employment termination, and he/she must apply for merging service periods within the first month of the new employment term..
Services
All GPSSA Services
This service allows insured individuals who have chosen to benefit from the Shourak service at the end of their employment to claim their end-of-service gratuity if they have not joined a new job within six months of their service termination.
The process
Access the Ma'ashi platform and apply for the service "Shourak Payment"
Use the Unified Login System (UAEPASS) if you are already registered, or register a new account if you are not.
Submit the service request.
Prerequisites
Target Audience
Insured
Estimated Time
- Application (Processing) Time : 5 minutes
- Service Delivery Time: 2 working days
Service Fees
Not Applicable
Classification
G2C
Departments
Pension Operations Department
Required Documents
NA
Service user guide
Service Transactions Count
SHOURAKPAYMENT Count : 0Last Updated Date: 2026-03-27
For assistance, get in touch through
Call: 80010
Service channels
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Frequently Asked Questions
What are the conditions for benefiting from an automatic Merge or Shourak?
For the service period to be considered automatically merged to his/her subsequent service, the following is required:
1- The Insured must sign the designated forms requesting not to receive the gratuity for the purpose of merging service periods
2- The applicant must join a new employer within six months calculated from the date of termination of his/her previous service as a condition for accepting the request, otherwise the request shall be void and the end-of-service gratuity shall be paid
3- Submission of a request (to add previous service) via the Ma’ashi digital platform within three months from the date of joining the new employer, otherwise the request shall be void and the end-of-service gratuity shall be paid, through the following steps:
· Log in to the platform
· Select the service “request to add previous service”
· Select the period to be merged
· Select the payment method
· Select the IBAN to be debited
· Send the request to the GPSSA for review
When is the merge request under “Shourak” service is cancelled?
The end-of-service gratuity is disbursed to the insured who requests "non-disbursement for merge purposes" upon their decease, if they reached the retirement age or if they recall their request, provided that these events occur before the completion of the merge request procedures.
Who are the Insured to whom "Shourak" does not apply?
- The insured who has met the entitlement conditions and disbursement of pension according to the Law
- The Insured whose service period is less than one year
- The insured transferring from another pension fund to an employer affiliated with the GPSSA
When can the Previous Service Period of the Insured be considered continuous and automatically merged upon moving to a new job without additional costs?
The Federal Decree-Law, in Article 8 dedicated to the rules and conditions of merging employment years, stipulates that if the insured chooses not to receive the due end-of-service gratuity payment, those years will be automatically merged upon joining a new job, in which case the provisions of the Shourak service apply.
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