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Registration of an Insured

This service enables employers to register all Emirati employees with the General Pension and Social Security Authority (GPSSA), ensuring their inclusion in the pension system and allowing the employer to pay their monthly contributions to the Authority.

The process

Register and log in to the “Maashi” platform using the UAE Pass .

Select the service from the service list, fill in the required fields, attach the necessary documents, and submit the request for review and approval.

Prerequisites

  • The employer requesting this service must be registered and have an account on the Authority’s employer portal
  • The service request must be submitted by the employer within one month of the new employee joining the establishment.

The employee who is registered must meet the following conditions:

  • He/she must be a citizen of the United Arab Emirates
  • He/she must not be less than 18 years old and not more than 60
  • He/she must be medically fit to work upon appointment.
  • The employee must work for employers in the federal government and employers in the local government sector, except for the Emirate of Abu Dhabi and the Emirate of Sharjah, and employers in the private sector in all emirates of the country, except for the Emirate of Abu Dhabi
  • He/she must have a valid Emirati ID
  • He/she must not be self-employed
  • He/she must not be a military employee
  • He/she must be registered and have an account on the Ma'ashi platform

Target Audience


Employer

Estimated Time

  • Application (Processing) Time
    • 4 minutes for private sector
    • 7 minutes for government sector
  • Service Delivery Time - 2 Working days

Service Fees

Not Applicable

Classification

G2G & G2B

Departments

Pension Operations Department

Required Documents

Medical fitness certificate

  • Recent medical certificate upon registration issued by a health authority in the country

Tutorial

Service user guide

User Guide

Service Transactions Count

INSUREDREGISTRATION Count : 0
Last Updated Date: 2026-03-20

Sustainable Development Goals

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For assistance, get in touch through

Call: 80010

Service channels

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Frequently Asked Questions
View All FAQs

What are the conditions for an insured’s registration with the GPSSA?

• The individual must be a United Arab Emirates national

• The individual must be between the ages of 18 to 60

• The individual must be medically fit to work upon appointment, as evidenced by an approved medical report

• He/she must work for an employer subject to the provisions of the law applied by the GPSSA

If a pensioner from the GPSSA returns to work, and their pension disbursement was suspended because their salary was greater than the pension amount, and they contribute again under the provisions of the law, how will their service be settled in the future if they leave work?

· If they become entitled to a pension for their subsequent service period, they shall be disbursed the larger of the two pensions, whether it's the one they are entitled to for their previous service period or for their subsequent service period

· If they become entitled to a gratuity for their subsequent service period, the gratuity shall be disbursed to them, and the suspended pension shall be reinstated for disbursement

What happens if an employer charges insured employees a higher percentage of contributions than they are entitled to?

In such case, the employer shall be subject to a fine not exceeding AED 50,000.

Is a Pensioner allowed to return to work?

Yes, it is permissible to return to work if he/she is not over the age of 60.

What if an Employer increases the Insured’s Contribution Account Salary retroactively to cover a previous period?

If the Insured’s salary is increased and such increase is applied retroactively to cover a period preceding the employer’s decision, the employer is obliged to pay the difference in contributions resulting therefrom to the GPSSA.

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